Privacy Policy
We only use cookies and collected data to operate this website and respond to your inquiries. We do not sell personal data. You may contact us at any time to review or delete your data.
Who we are
Ningbo IDCPDU Power Distribution Equipment Co., Ltd. (IDCPDU) operates this website and is the controller of the personal data described in this policy. We are based in Ningbo, Zhejiang, China, and can be reached at ricky@idcpdu.com.
Information we collect
When you send an enquiry we collect the details you enter: name, company, business e-mail, telephone, country, product of interest and your message. Our server also records technical data such as IP address, browser and device type, referring page and the pages you visit, together with the cookie data described below. This site does not process payment card data.
How we use your information
We use enquiry data to answer your questions, prepare quotations, arrange samples and technical documentation, provide after-sales support, perform our contracts with you, keep the records required by trade and tax law, and improve our products and this website. Under the GDPR our legal bases are your consent, the performance of a contract, and our legitimate interest in responding to business enquiries.
Cookies
Strictly necessary cookies remember your language and your cookie choice. Optional analytics cookies help us understand which pages and products visitors find useful. You can change your choice at any time through Cookie Settings in the footer, or block cookies in your browser; pages will still open, although some convenience features may be reduced.
Sharing your data
We do not sell or rent personal data. It is shared only with the service providers that host this website, deliver our e-mail or measure site traffic, and only to the extent needed to run those services. They act on our instructions and are bound by confidentiality obligations.
International transfers
Enquiries are handled by our head office in China, so your data may be transferred outside the country from which you sent it. Where the GDPR applies we rely on appropriate safeguards such as the standard contractual clauses approved by the European Commission.
How long we keep data
Enquiry and quotation records are kept for up to 24 months after our last contact, and longer where a contract, warranty or legal obligation requires it. Analytics data is used in aggregated form and is not linked back to you.
Your rights
You may ask for access to your data, correction of inaccurate data, deletion, restriction of or objection to processing, or a portable copy, and you may withdraw consent at any time. Write to ricky@idcpdu.com and we will answer within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Security
Access to enquiry data is limited to staff who need it to do their work. Data is transmitted over HTTPS and stored on access-controlled servers. No transmission over the internet can be guaranteed to be completely secure, but we review our safeguards regularly.
Children
Our products are sold to businesses and this website is not directed to children. We do not knowingly collect personal data from anyone under 16 years of age.
Changes to this policy
We update this policy when our services, suppliers or the applicable law change. The date at the top of this page shows which version you are reading.
Contact us
Ningbo IDCPDU Power Distribution Equipment Co., Ltd., Ningbo, Zhejiang, China · ricky@idcpdu.com · +86-574-63783045. Privacy requests are answered within 30 days.